According to new research, the average American worker has 11 tasks to complete by the end of each shift. These were specifically “frontline workers,” so mostly people working in healthcare . . . hospitality . . . food and beverage . . . transportation . . . child care . . . and education.
Early shifts are the busiest by far. People who work MORNINGS reported an average of 23 daily tasks. 76% of frontline workers say that if they forget even ONE of those 11 tasks, everything at work is thrown into chaos.
53% of people admit they’ve missed a step in an important task, which has caused problems. And the most common reason is a lack of training, while stress on the job is also a big factor.
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