You’ve asked this, or been asked at some point: Know any good mechanics? Someone polled 2,000 Americans, and the overwhelming answer is NOPE.
They asked about all kinds of occupations, where if you find someone good, you stick with them. Only 19% of us have a good mechanic we’d highly recommend. Just 16% said the same about their veterinarian, and 13% about their therapist.
The poll found we’ll spend an average of 15 minutes looking at online reviews before we settle on someone. We tend to look at good reviews more than bad, but both matter. And if someone has less than three stars, we don’t even bother.
Once we do find someone we trust, we stick with them. If they moved to a new location, the average person would drive an extra 29 miles out of their way to still be a customer.
Last stat: It takes a total of seven visits before you can consider yourself a “regular” customer.
(SWNS)
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