Facing the aftermath of natural disasters, like the recent flooding in the region, can be overwhelming for both consumers and business owners. Navigating these challenging decisions under such stress makes it crucial to take organized steps toward recovery and restoration. The Better Business Bureau (BBB) is here to provide the necessary support and guidance during this difficult time.
More information on flooding resources and information can be found here: https://www.bbb.org/all/
Post-Disaster Safety and Cleanup
First, ensure everyone, including pets, are safe and accounted for. Avoid rushing into decisions or engaging contractors without due diligence. If necessary, make temporary repairs to mitigate further damage. BBB offers advice for a safe and efficient recovery process.
Initial Damage Assessment
- Carefully assess and photograph the damage to your property, including vehicles.
- Promptly contact your insurance provider to discuss coverage details and claim procedures.
- Hold off on permanent repairs until your insurance company has granted approval, to ensure reimbursement.
Emergency Repairs and Precautions
- Undertake only essential temporary repairs to prevent additional damage. Keep all related receipts.
- Dress appropriately for cleanup, in protective gear like long pants, long-sleeved shirts, and durable footwear.
- Stay vigilant for potential price exploitation and report any suspect activity to the BBB and your local Attorney General’s office.
- For cleanup tips, especially handling potential fire hazards, turn to resources such as the Red Cross.
Securing a Contractor
- Solicit references and consult BBB.org for credible contractors.
- Conduct thorough research on potential contractors, whether they are local or national firms.
- Be aware of “storm chasers” who pursue profit from disaster scenarios, and verify the legitimacy of anyone offering unsolicited repair services.
- Discuss the possibility of installing storm-resistant features during repairs.
Contractual Awareness
- Read and comprehend all documents before signing. Be cautious with “estimates” or “authorizations.”
- Secure a detailed written contract before commencing work. It should clearly outline the scope of work, materials, labor, and costs.
- Ensure any verbal promises are included in the contract, along with material and labor warranties.
- Know your rights and responsibilities, particularly regarding contract cancellation.
- Ensure the contractor is in charge of all necessary permits.
Financial Agreements and Payments
- Verify that the contract explicitly states payment schedules, project timelines, and milestones.
- Avoid paying the total cost upfront and refrain from cash transactions.
- Only finalize payments when the work is completed to your satisfaction.
For further information on selecting a restoration contractor, tree service, or debris removal, and more tips on hiring practices, please visit BBB.org, which can identify contractors in your area who can handle your project. Some of the services those affected may need can be found via the following links:
- General Contractors: https://www.bbb.
org/near-me/general-contractor - Roofing Companies: https://www.bbb.
org/near-me/roofing- contractors - Siding Contractors: https://www.bbb.
org/near-me/siding-contractors - Insurance Companies: https://www.bbb.
org/near-me/insurance- companies - Home Builders: https://www.bbb.org/
near-me/home-builders - Construction Services: https://www.bbb.org/
near-me/construction-services - Building Contractors: https://www.bbb.
org/near-me/building- contractors
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